There have, most likely, been many times you have questioned if you, or a member of your family, should go to the doctor or hospital for care when you/they were ill or had a injury. We often would prefer not to go seek care if we don't
have to. Our insurance company, Health America, has a service that may be able to help you out in times like these - it is called NurseLine. NurseLine is a service in which you can call a nurse who is trained to help you determine the right care for your situation. The NurseLine can help you by:
- asking about the symptoms of the injured or ill individual
- helping you to decide what type of care you should seek (doctor, urgent care, emergency care, etc.)
- offering advice for care at home
So the next time you're unsure of the type of care you should seek, give the NurseLine a call at 1-866-491-4462 and let the professionals help you determine where you should go. They are available 24 hours a day, seven days a week.
